← Back to Quenby & Sons Electrical

Privacy Policy

Quenby & Sons Electrical · Colchester

Who we are

This website is operated by Quenby & Sons Electrical, based at Colchester. If you have any questions about this policy or how we handle information, you can reach us on 07540224539.

Information we collect

This website has a contact form. If you fill it in, we collect the name, email address, phone number and message you type into it. We also record which page of this site you sent it from, and a scrambled version of your internet address that we use to block spam (see "Technical logs" below) — and nothing else. The site runs no analytics or tracking and sets no cookies of its own, so simply reading these pages tells us nothing about you.

We use those details for one thing: getting your enquiry to us so we can reply about the work you're asking about. We don't sell them, and we don't add you to any marketing list.

Your message goes to Quenby & Sons Electrical, and to Jenny Sites, who build and run this website for us and pass the enquiry on for us to answer. Getting it to us by email uses Resend, a specialist email company, which handles the message on its way through and keeps it only as long as delivery takes. Nobody else receives it.

We keep enquiries for 24 months — long enough to have a record of the job and the conversation around it — and then delete them. If you'd like yours deleted sooner, just ask: call us on 07540224539, or email Jenny Sites at hello@jennysites.com, and your name, contact details and message will be removed.

If you'd rather get in touch by phone instead, calling 07540224539 or messaging on WhatsApp happens through your own phone — we don't see or store anything about those conversations through this website.

Cookies

This site sets no cookies of its own — none for analytics, tracking or anything else. There is one exception, and it isn't ours: the map on this site is Google Maps, and when it loads Google may set its own cookies. That's governed by Google's own privacy policy, not ours.

Links to other services

Buttons on this site that say "Call" or "WhatsApp" open your own phone's calling or messaging app — we're not involved in, and don't see, anything that happens after that.

Reviews

Review quotes shown on this page are taken from Quenby & Sons Electrical's public Google Business Profile.

Technical logs

Like virtually all websites, our hosting provider may keep basic technical logs (such as IP address and browser type) for security and performance purposes. We don't use this for tracking or marketing.

When someone sends the contact form we also store a scrambled, one-way version of their internet address, purely so we can block spam. It can't be turned back into the original address, and we never keep the address itself.

Changes to this policy

We may update this policy occasionally. The version shown here is always the current one.